Sort of an Update..

Dad and I met with the Hematologist/Oncologist yesterday. The Dr. said there two main types of treatment available. One is chemo through an IV, twice a week, 30 minutes per. The other is 'pill form'. While the latter sounds perfect, turns out it has more side effects than the IV method, plus the IV way is a little more aggressive. At this point I'm sure the 'IV Method' is going to be the choice. He has one more test, a bone marrow biopsy, this Thursday. By this time next week, I'm sure the IV thing will be all scheduled. I still marvel at Dad's inability to be fazed.

I'm sure y'all are on 'pins and needles' regarding the progress of the bathroom. Actually, except for some small finishing details (and painting) it should be done this week. I'll wait until the painting is done to post some pics. And....I'm pretty pleased ;)

Now....I have an 'issue'. My fuckin HP printer at home quit working, well, it will print in color but won't print in black. So, I figured even though I had replaced the black cartridge less than 3 months ago, it needed replacing again. So, go out and spend $22 fuckin dollars for a cartridge, pop in and....................nothing..not one fucking thing. Spend some time trying to clean the printer head, again, nothing. Then, I did what I dread and truthfully, what I know fuckin better to do...I called 'Support'. I was on the fuckin phone with 'them' for 1 hour and 17 minutes, and here's the 'best part', not once was I able to tell anyone what the fuck the problem was. I spoke to...ready...13 FUCKIN MORONS!. Every mothafuckin time I was transferred to the wrong fucking department!

Sounds impossible doesn't it...it finally got to the point (after about person #6) that I would cut them off and ask if this was the Dept. for PhotoSmart D-series printer...and I would get "No, I'll transfer you". Then it went like this, repeatedly:

Me: Noooo, DO NOT TRANSFER ME! I'll end up in the wrong place again!!

Support Idiot: No Sir...I promise you I'll see you get to the right Dept...and I'm sorry for your frustration.

Me: Thats what the others have said. I want to talk to your Supervisor!

SI: Sir...I can transfer you. Its not hard to do.

Me: Well it must be cuz I never get there.

SI: Sir, I promise you. I'll even stay on the line to make sure.

Me: Uh..alright then.

Sure the fuck enough, I get put back through 'transfer hell' again...wrong fuckin deparment...again, and that fucker lied about staying on the line.

Me: Stop right there...I've talked to 12 other idiots in over an hour, 2 have flat out lied to me. I want to talk to your Supervisor..NOW!

SI: Sir..I realize your frustrated, but I can help you.

Me: You don't have a clue how fuckin frustrated or pissed I am. I want your Supervisor..I'm done with you.

SI: Sir..my Supervisor won't be able to help you.

Me: Why...is he stupid?

SI: (silence......) Uh..no sir, thats not the reason.

Me: Then he's incompetent? Like the 12 other people I have spoke to prior to you?

SI: Sir....I'm gonna transfer you to the right department..I promise and I'll stay on the line just to show you that we understand your frustration.

Me: Fuck this and fuck your company. I'm gonna throw the fuckin thing in the trash and buy something else.

SI: Sir..there really is no need for that language.

Me: You fuckin serious? If there's one thing that is needed is this type of fuckin language. Ya see, me being nice for over an hour hasn't accomplished one fuckin thing. You 'being sorry' doesn't accomplish one fuckin thing. Understanding my frustration hasn't accomplished one fucking thing. Bottom line is that you fuckin people don't give a shit, just hit that fuckin 'transfer' button, then you're done, on to the next poor fuckin asshole. Well...if my language offended you then I do have to say...."Too fuckin bad and I apologize for your frustration!".

I hung the fucking thing up. Hmmm....I wonder what Best Buy has on sale?